Tiger Team Store Retail Sales Assistant (Part-Time)


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Job Description

Tiger Team Store is the official home of the Missouri Athletics.

The student retail sales
assistant is primarily responsible for performing various customer service and retail sales functions.

Essential
Functions

Provide the highest level of customer service, including approaching customers with proper greeting; inquiring about their
needs; maintaining a positive and friendly attitude; and helping customers with their purchases, whether it in person or over the
phone.

Create a positive shopping experience for the customer by demonstrating knowledge, care, interest, and passion.

Resolve
customer complaints in a timely, positive manner. Refer unresolved customer complaints to the appropriate department or
individual.

Maintain an effective and professional sales floor by ensuring all aspects of the sales floor remain stocked, well
merchandised, and clean, according to established guidelines.

Develop displays and product relocation as directed by student or
department supervisors.

Ensure proper inventory controls are administered in a way to prevent loss.

Advise department
supervisors when inventory levels on the floor are not adequate.

Utilize inventory worksheets to administer ad-hoc physical
inventories to identify potential discrepancies.

Maintain back-stock according to established procedures, including maintaining a
well-organized stock room, proper back-stock inventory levels, etc.

Coordinate and assist with event planning and special promotions,
including sidewalk sales, weekly specials, anniversary sales, holiday shopping events, summer welcome specials, homecoming weekend,
graduation fair, football games and others.

Additional Responsibilities

Maintain current knowledge of point of
sale/computerized inventory control system.

Assist in training, coaching, motivating, disciplining, and evaluating part-time
employees.

As with all positions, involvement with other duties and responsibilities is expected to serve the customer and maintain
our University Stores mission.

Physical Requirements

Ability to communicate and comprehend verbal and written
information/instruction.

Visual perception sufficient to examine merchandise and cash at close range.

Manual dexterity to
handle cash, credit cards, etc., and operate a register.

Math skills sufficient to perform sales transactions.

Ability to
stand and/or remain mobile for the duration of the assigned shift.

Ability to do light lifting for handling merchandise and
products.

Ability to reach, bend, squat, climb, etc., as necessary to stock or retrieve merchandise.

Ability and patience to
listen and understand the speech of a diverse customer base considering cultural, demographic, geographic and other important
factors.

Shift

Hours will vary based on athletic events.

Must be available for the summer months and
fall semester.

Anticipated Hiring Range

$12.00 Hourly

Benefit Eligibility

This
position is not eligible for University benefits. Individuals in non benefit eligible positions may choose to participate in the Tax
Deferred Annuity Plan (403b). For information about this plan, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each
person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and
enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place
to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values
and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

The University of
Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment
on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national
origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran
status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not
limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information,
visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee
and Labor Relations at 573-882-7976.

To request ADA accommodations, please call the Director of Accessibility and ADA at
573-884-7278.



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