Sales Associate – HigherEdJobs

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Position Number: SE0099.00000

Employee Class Description

Staff (ed. support)

General Position Description

Assists students with selection of textbooks appropriate to their courses, receives cash and checks from customers in payment for merchandise, records sales on cash register, and maintains proper records relating to the bookstore operation.

Posting Number: S2373P

Location(s)

Orlando, FL 32832 – Lake Nona Campus

Proposed Work Schedule (Please note hours subject to change based on business needs)

Daily Hours: 8:00 am to 4:30 pm
Days off TBD

Posting End Date: 03/29/2024

Salary Range: $31,262 / per year

Description of Job Function

1. Operate cash register tabulating transactions, accepting payments, giving change, bagging purchases and processing employee or student discounts as appropriate. Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.

2. Starts up and shuts down register, trouble shoot, count down register, and perform cashier audits.

3. Balance the cash drawer including checks and credit card receipts and student charge slips.

4. Observe safe money handling procedures and secure transaction practices when accepting cash payment, making change, accepting checks and credit card payments, and processing refunds/buybacks. Includes maintaining cashier integrity to safeguard register and drawer deposits.

5. Straighten merchandise, stock shelves, price merchandise and may assist in setting up displays and signs.

6. Take inventory as needed and may have responsibility for ordering general merchandise items (snacks, beverages, newspapers, magazines, etc.)

7. May provide customer service/sales functions for special events (including but not limited to author signings, graduation and athletic events.)

8. In partnership with manager, monitors and coordinates on-line orders and fulfillment by: a. Processing online orders; b. Pulling books and merchandise; c. Preparing orders for pick-up or shipment; d. Communicating order status to customers.

9. May be cross-trained and expected to perform the following: a. Fill in for other employees during absences, for breaks and lunches, and during periods of high volume; b. Assist manager with textbook management system software; c. Assist manager on processing online orders; d. Assist manager on purchasing general merchandise; e. Assist in training new associates and serve as subject matter expert.

10. Assist the Bookstore Accountant Specialist in maintaining internal controls of cash handling procedures to ensure minimum exposure to error or misappropriatio

11. Assist in opening and closing of the store as needed.

12. May be required to mop, vacuum, clean shelves and take out trash.

13.Performs other duties as assigned.

Drivers License Requirement

Not Applicable

Required Minimum Education

High school diploma or general education degree (GED).

Other Required Qualifications

Experience in handling money and processing commercial sales transactions.

Knowledge, Skills and Abilities

Knowledge of financial operations of an educational institution.

Ability to accurately and efficiently process cash and credit card sales transactions.

Knowledge of money handling procedures to ensuring accuracy and efficiency.

Ability to follow college policies and procedures.

Ability to communicate effectively both orally and in writing.

Ability to access, input, and retrieve information from a computer.

Skill in public relations.

Skill in cash register operation, basic computer applications, and basic accounting procedures.

Licensed to operate a personal vehicle, ability to travel between assigned work sites.

Ability to work effectively in a diverse community and meet the needs of diverse student populations.

General Working Conditions

This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.

Job specific working conditions

This job operates in a retail environment with merchandise displays and items available for purchase in inventory.

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