Position Title: Ombuds Officer 50%
City: Galloway – Main Campus
State: New Jersey
Categories: Human resources
Employment Type:
Management
Post Date: 2023-07-27
L ocation: Galloway – Main Campus
Department: Office of Human Resources
Salary Information: Salary commensurate with
experience
Work Hours: Varies
Brief Job Overview/Summary
Stockton University is in
search of a dedicated professional to serve in the role of Ombuds Officer. The University Ombuds reports to the Associate Vice President for
Human Resources and is responsible for exercising independent judgment and prudence in handling sensitive, confidential matters. The
University Ombuds is neither an advocate for any individual nor the University; rather, the individual is an advocate for informal conflict
resolution. The person should have proven expertise and demonstrated success in mediation and conflict resolution. the ability to establish
and confidence of individuals at all organizational levels and be able to make policy recommendations.
Descriptions of
Essential Duties/Responsibilities:
- Serve as a resource for faculty and staff to facilitate informal resolution of
concerns - Educate and train faculty and staff regarding their rights and responsibilities under applicable policies
- Develops, designs, delivers and evaluates a range of training programs regarding mediation, negotiation, and other related skills sets
to promote constructive communication, conflict resolution and collaborative problem solving - Assist faculty and staff in framing
issues. This includes, coaching individuals in written and in-person communications, emphasizing de-escalation techniques - Refer
faculty and staff to University offices, services, or formal resolution processes, as appropriate and applicable - Coach individuals
in written and in-person communications, emphasizing de-escalation techniques - Provide periodic reports to the Associate Vice
President of Human Resources containing meaningful, de-identified summaries of trends and the types of issues faculty and staff are
reporting or experiencing, and provide recommendations for improvement - Meet with faculty and staff across Stockton to facilitate
inclusion, retention, and collegiality - Foster a culture of diversity and inclusion through activities such as the promotion of
Employee Resource Groups and affinity networks, and develops training on topics which may include Dispute Resolution, Respectful Workplace
Practices, addressing Bullying, and Micro-Aggression Prevention - Provides referrals to other University offices to provide
additional services (e.g., Office of Equal Opportunity & University Compliance, Student Affairs, Women’s, & Gender Sexuality Center, Office
of Military & Veteran Success Center, Dean of Students, Employee Relations, Student Health & Wellness, Multicultural Center , Academic
Affairs) and/or the office(s) responsible to resolve the identified concerns - Serves as a resource to and member of various
University committees including but not limited to, e.g., the Behavior Intervention Team, Bias Response Team, Committee on Campus Diversity
& Inclusive Excellence, Employee Resource Groups - Consults with department leaders, managers, and administrators to establish
coordinated efforts to minimize workplace conflict; develops resources and tools to aid University constituents in fostering a culture of
respect, collaboration, and problem resolution - As needed or assigned, update, develop and maintain Stockton’s policies and
procedures, particularly as they relate to management, faculty and staff personnel matters - Other Duties as assigned
Required Qualifications
- Bachelor’s degree
- 2 years of experience with and participation in mediation
and conflict resolution - Demonstrated culturally competent sensitivity and conflict resolution skills
- Demonstrated ability
to keep sensitive matters confidential - Knowledge of professional ombuds standards, codes of ethics, procedures, and principles and
techniques
Preferred Qualifications:
- Master’s degree, supplemented by a minimum of 5 years
relevant experience - Experience with higher education, legal, or government agencies matters and/or labor relations within
collectively bargained environments - Certified Organizational Ombuds Practitioner certification from the International Ombuds
Association or equivalent. Analytical skills with the ability to analyze statistical data to provide institutional feedback regarding
trends, practices, policies, procedures, etc.
Screening Information:Screening of applications begins
immediately and will continue until the position is filled.
How to Apply:To apply please visit https://employment.stockton.edu or click the “Apply” button.
SAME
APPLICANTS: If you are applying under the NJ “SAME” program, your supporting documents (Schedule A or B), must be submitted
along with your resume by the closing date indicated above. For more information on the SAME Program visit their Website at: https://nj.gov/csc/same/overview/index.shtml , email:
SAME@csc.nj.gov , or call CSC at (833) 691-0404.
Only
electronic documents will be accepted. Please complete the online application and include three professional references in addition
to the following required documents. All required documents (Microsoft Word of PDF) must be submitted in order for your application
to move forward.
- A letter of interest describing qualifications and accomplishments
- Current resume or curriculum
vitae - Unofficial Graduate transcripts
SU
PI229637349
