Human Resources Assistant – HigherEdJobs

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Company Description

Augsburg University has maintained a strong academic reputation defined by excellence in the liberal arts and professional studies since 1869. A safe and welcoming campus in the heart of Minneapolis, Augsburg offers undergraduate and graduate degrees to nearly 3,200 diverse students.

Augsburg’s mission is to educate students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.

Augsburg invites individuals who share our mission and commitment to intentional diversity, equity, inclusion and belonging to join our community. In particular, Augsburg invites BIPOC, LGBTQIA+, individuals with disabilities, women, veterans and those from underrepresented or marginalized backgrounds are encouraged to apply.

Job Description

Please note: This position is located at our Minneapolis location and it is not remote eligible. Typical hours are Monday – Friday, 8:00 a.m. – 4:30 p.m.

Primary Responsibilities

  • Greet and welcome visitors and manage the overall operations of the HR front office.
  • Monitor and respond to general HR office voicemail and email inquiries.
  • Serve as first-point of contact to effectively problem-solve and respond to a variety of HR-related question and refer urgent and/or more complex issues to the appropriate HR partner or specialist.
  • Assist with administrative support in areas of recruitment and onboarding, benefits and payroll administration, training, compliance and performance management, and other HR-related administrative tasks.
  • Update and manage a variety of databases and systems, from simple to highly complex, requiring a high level of problem-solving and accuracy.
  • Maintain and update the HR website.
  • Assist with developing and distributing department communications.
  • Manage confidential filing and archiving system to ensure legal and policy compliance.


  • High school diploma or equivalent required.
  • Minimum of two (2) years of relevant administrative experience required. Prior human resources administrative support experience strongly preferred.
  • Strong problem-solving and critical thinking skills and exceptional attention to detail and accuracy.
  • Demonstrated ability to perform in a fast-paced, rapidly changing environment with multiple competing priorities.

Knowledge, Skills and Abilities:

  • Excellent computer skills, including MS Word/Excel, Google Docs/Sheets proficiency.
  • Excellent communication skills, verbal and written, required.
  • Exceptional interpersonal skills and strong commitment to customer service required.
  • Ability to effectively navigate in HR databases and systems.
  • Ability to work effectively and collaboratively in a diverse work environment.
  • Ability to be attentive to details, be accurate, be precise.
  • Ability to work effectively in a team environment; and work independently.
  • Ability to reason/analyze; maintain confidentiality; and understanding.
  • Ability to show initiative; organize workflow; manage tasks and projects.
  • Ability to handle frequent interruptions and demonstrate patience.

Additional Information

Benefits at Augsburg

Augsburg University offers a competitive and comprehensive total rewards program including:

  • Medical, dental and vision coverage
  • A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility
  • Up to 100% tuition remission for employees, spouses and dependents, and participation in the Tuition Exchange program with colleges and universities throughout the US
  • Generous paid time-off, including 14 paid holidays, 12 sick days, 2 community service days, and vacation of up to 22 days per year immediately upon hire
  • Employer-paid STD, LTD and life insurance
  • Enhanced Employee Assistance Program (EAP) for all employees

Equal Opportunity and Affirmative Action Statement

Augsburg is an equal opportunity employer and does not discriminate on the basis of gender, sexual orientation, marital status, gender identity, race, age, disability, religion, national origin, color, or any other protected class.

Augsburg University is committed to providing equal employment opportunity to all applicants and employees regardless of their race, color, creed, religion, gender, age, national origin, familial status, disability, veteran status, sexual orientation, gender identity, gender expression, marital status or public assistance status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation to complete our application process, please contact our Human Resources Department at phone number: 612-330-1058 or email:

As an Equal Opportunity Employer, we are committed to cultural diversity in our work force.

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