Coordinator – Academic Policy – HigherEdJobs

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DEPARTMENT: LSA UG: Student Acad. Affairs

SALARY: $62,000.00 – $65,000.00

How to Apply

NOTE: A cover letter is required for consideration for this position and should be attached as the first page of your resume in a single document to be uploaded in the online application. The cover letter should address your specific interest in the position, and the skills and experience that directly relate to this position.

The Coordinator of Academic Policy manages the academic policy exception for the College of Literature, Science, and the Arts (LSA) at the University of Michigan. As the largest college on the Ann Arbor campus, LSA serves over 18,000 undergraduate students in over 100 degree programs.

The Office of Student Academic Affairs (SAA) plays an important role in the undergraduate educational mission of LSA. Sitting within LSA?s Division of Undergraduate Education (UGED), SAA serves as an advocate and support for all LSA undergraduate students. SAA provides support to students, faculty, and staff who are navigating challenging situations and in creating an inclusive learning environment. The office also provides guidance on college academic policies, manages the exception process, and oversees the academic misconduct process for LSA. Lastly, SAA includes the degree auditing unit for the college which supports academic policy and registrar-associated functions.


The Coordinator of Academic Policy in the Office of Student Academic Affairs manages the college policy exception process for LSA. Working in partnership with the Director of the Office of Student Academic Affairs, the coordinator will make decisions regarding policy exceptions, develop and update workflows for exception submission and processing, and implement initiatives to increase awareness of LSA academic policies and the exception process for both students and staff.

Working in partnership with the Director of Student Academic Affairs, the successful candidate will be a primary resource for students, faculty, and staff seeking guidance on academic policy issues. They will be expected to revise the current process and update websites to provide greater transparency to the policy exception process. They will also have the opportunity to cultivate relationships across the university as it relates to student support.

Coordination of the Academic Policy Exception Process (75%)

  • Manage the day-to-day responsibilities of the academic policy exception process for LSA, including reviewing and making decisions regarding policy exception requests
  • Assess and make recommendations for improvements to the academic policy exception process and workflow
  • Make recommendations based on best practices related to academic policy and policy exceptions
  • Maintain websites related to LSA academic policy and the exception process
  • Serve as a resource for students, faculty, and administrators, answering questions about the academic policy exception process

Benchmarking and Engagement (15%)

  • Benchmark academic policies and policy exception processes at peer institutions and other units on campus as well as emerging trends and research in higher education related to academic policy
  • Facilitate a yearly policy review process
  • Engage with other units in LSA and across the university regarding academic policy

Service to the Office of Student Academic Affairs (10%)

  • Serve as a campus partner to other academic policy-related offices across the university
  • Assist with projects and collaborations in support of the undergraduate student experience
  • Represent the Office of Student Academic Affairs on LSA and University of Michigan committees, task forces, and working groups

Supervision Received

General supervision is received from the Director of Student Academic Affairs.

Supervision Exercised

Functional and administrative supervision over student workers

Required Qualifications*

  • Advanced degree in a liberal arts field, higher education, or area of study affording an understanding of the undergraduate student experience, or an equivalent combination of education and experience
  • At least three years of student services and/or academic advising experience in a college or university setting
  • Knowledge of current trends in academic policy in higher education
  • Knowledge of student development theory
  • Good judgment, discretion, and the ability to handle sensitive information
  • Strong commitment to diversity, equity, and inclusion, including experience working with students from diverse backgrounds and identities
  • Proven ability to successfully work in a collaborative team environment
  • Outstanding interpersonal skills with the ability to establish positive and respectful working relationships with students, staff, and faculty

Additional Information

The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, fulfill the College’s Values, and sustain the excellence of LSA. To learn more about LSA?s Strategic Vision visit Details regarding diversity, equity, and inclusion in LSA can be found at

The University of Michigan and LSA are committed to the ongoing development of a workplace culture supportive of personal and family life, which includes benefits, resources and tools promoting work-life flexibility. SAA strives to support work flexibility options while maintaining a high level of on-campus student support in alignment with the college’s residential experience. To learn more about the University’s generous and competitive benefits package visit

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:

  • Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences.
  • Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID


Working Title

Coordinator – Academic Policy

Job Title

Acad &/Or Res Prgm Ofcr Assoc

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time




FLSA Status


Organizational Group

College Of Lsa


LSA UG: Student Acad. Affairs

Posting Begin/End Date

8/24/2023 – 9/24/2023


$62,000.00 – $65,000.00

Career Interest


The University of Michigan is a non-discriminatory/affirmative action employer.

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