Clerk Specialist, Grade C – HigherEdJobs

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About Hofstra

Hofstra University is nationally ranked and recognized as Long Island’s largest private university
located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the
challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of
humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working
towards this mission, employees can take advantage of many enriching experiences on campus. Whether it’s a lunchtime lecture, a Division I
NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something
exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave
our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of
students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We especially encourage
women, people of color, members of the LGBTQ+ community, veterans, and people with disabilities to apply.

Position
Number:
898663

School/Division: Mail Room (division)

Department: Print and Mail
Services

Description

Reporting to the Director of Print and Mail Services, the Clerk Specialist handles many
clerical services and responsibilities relating to the daily operations of Print and Mail Services.

Responsibilities include, but are
not limited to:

  • Assists with printing equipment including the operation of the folder, cutter, laminator, shrink wrapper, stapler,
    hole puncher, jogger, perf/scoring machine, and comb and tape binders.
  • Labels and distributes completed work including preparing
    on-campus completed print jobs for signature required on-campus delivery.
  • Responds to telephone and visitor inquiries, dispenses
    information and materials relative to the department, reports completed jobs out, and converts/merges files as necessary for direct to print
    jobs.
  • Assists with Customer Service interactions for both the Print and Mail Services, with attention to detail in a professional
    and procedural manner via phone, in-person, work tickets, job jackets, email, and/or service desks and outreach to customer(s) when clarity
    is necessary.
  • Understands, operates, and troubleshoots the printing machines for direct to print usage as well as the mail machines
    in the preparation and metering of all mail types.
  • Assists with sorting of both U.S. and on-campus mail, packaging of print and/or
    mailing materials for return by the on-campus delivery process, the creation of a Plant work order, and maintaining all print and
    accountable mail logs and paper and mail material inventories as stored in the Butler Annex warehouse.
  • Supports the on-campus mail
    and package delivery process as needed.
  • Assists with department inventory as needed.
  • May perform other duties, from time to
    time, not specifically identified above but which require the same skill level, such as understanding, operating, and trouble-shooting all
    Print and Mail Services technologies, including use of the large format printer in poster prep, printing, and mounting, addresser, inserter,
    and wafering machines.

Hours: Monday through Friday 9am to 5pm.

Subject to
bumping

Qualifications

  • A valid New York State driver’s license is required to operate a golf cart and mail
    van.
  • Knowledge of print and mail center functions and USPS regulations.
  • Ability to be trained on the operation of a forklift
    as needed.
  • Ability to work independently.
  • Demonstrated knowledge of software used in print and mail
    processes.
  • Proficiency in Microsoft Word and Excel.
  • Must be flexible to work holidays and overtime, when
    necessary.

Preferred Qualifications

  • Previous experience in the use of mail and printing technology
    preferred.

EEO Statement

Hofstra University is an equal opportunity employer, committed to fostering
diversity in its faculty, administrative staff and student body, and encourages applications from the entire spectrum of a diverse
community.

Salary/Salary Range
$36,830


Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.

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