Administrative Specialist Sr (Computer Information Systems)
Job ID: 319220
Location: Mesa Community College
Full/Part Time: Full Time
Hiring Salary Range
$18.56 – $24.13/per hour DOE
Monday – Friday, 8am – 5pm
Summer Hours: Monday – Thursday, 7am-6pm
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
- Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
- Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
- One of the largest community college systems in the country
- 2020 Healthy Arizona Worksites Program recipient
- Named 19th Best Employer for Women by Forbes
- 2019 No. 42 in Arizona’s Best Employers
At Mesa Community College, diversity, equity, and inclusion are core values. We honor the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, socioeconomic background, immigrant status, language, religion, sexual orientation, gender identity, age, disability, veteran status, nationality, and intellectual perspective, enrich the college community. We continuously adapt and respond to differences with a single focus – to create a welcoming, safe, equitable, and inclusive environment that ensures all students and employees have the support and knowledge to succeed and thrive. MCC is committed to building and sustaining a workplace that reflects our community and student population. Our goal is that our students and employees have the knowledge and skills necessary to excel, lead, navigate, and thrive in a diverse world.
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
- 16 paid observed holidays
- Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
- Paid vacation, sick, and personal time (if applicable)
- Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
- $4,000 Annual professional development growth funding (if applicable)
- Tuition reimbursement for employees and dependents (if applicable)
- Flexible work schedules
- Maricopa Employee Health & Wellness Program:
- Sight-On-Site Eye Care Services
- Diabetes Empowerment Education Program
- Mobile On-site Mammography Screenings
- Employee Assistance Program (EAP)
- Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
- Pre-Retirement Events
- Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
- 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)
This Administrative Specialist Senior and Student Support Specialist provides advanced administrative support for the Computer Information Systems (CIS) departments Department Chair, Assistant Chair(s), Maricopa Information Technology Institute (MITI) director, students and helps lead our new Bachelors Program. This position is at the Downtown Center (DTC) and requires both on campus and remote hours as needed. The position requires student support specialist duties, multiple scheduling duties, budget, and purchasing, FMS requisitions, HCM Timekeeper, Student Information Management, third party quotes/invoices, webpage maintenance, and specialized student student services. This position must have a commitment to service excellence, innovation, student success, integrity, and diversity in the performance of job duties.
The Administrative Specialist Senior must be able to work as a team player, prioritize tasks, and work well with multiple interruptions. He/she/they should demonstrate a commitment to service excellence, innovation, student success, integrity, and diversity in the performance of job duties.
35% Provides intermediate administrative support to the CIS Department Chair, Assistant Department Chair, Director of The Maricopa Information Technology Institute-MITI, faculty, and students; communicates with internal and external resources regarding policy/procedural, event, or program information; receives and responds to inquiries and information requests, resolving issues or referring requests to appropriate resources; includes admin support for CCLs, Associate’s, and Bachelor programs; schedules, prioritizes, coordinates, and performs administrative office support activities related to meetings, events, or office services; prepares and maintains schedules, coordinates calendars, researches and makes travel arrangements; provides training and orientation to other staff
20% Student Support Specialist for the Maricopa Information Technology Institute (MITI), attention to detail, a high degree of accuracy, and the ability to prioritize are essential; responsibilities involve case/cohort management, student retention, matriculation, event organization, operation of various academic and data visualization platforms, graphic design, and advanced secretarial support; commitment to student success and service excellence by adhering to the Maricopa Information Technology Institute and Mesa Community College vision, mission, and implementations.
20% Schedules, prioritizes, coordinates and performs advanced administrative office support activities related to our new Bachelor’s (BAS) in Data Analytics and Programming program; attends all meetings related to the BAS program, assists students & faculty with enrollment, student advisement, new course development, SSA’s, course substitutions and data entry; monitors and tracks BAS budgets, funding, and expenditures; assists with budget preparation; coordinates the inventory and replenishing of office supplies and office equipment maintenance services
15% Researches, gathers, compiles and reviews data and information in support of assigned function, program, project, or support area; assists with research, gathers information, and provides coordination of activities and administrative support of projects, programs, or services; adheres to applicable policies and procedures; performs other duties as assigned; assists with departmental dropout detective as it relates to the success and retention of students.
10% Designs and formats complex documents; composes original documents, correspondence, and presentations; creates documents, reports, correspondence, and/or other communication and promotional materials; oversees the maintenance of files, records, database information and documentation related to assigned area and according to established procedures, updates the CIS and MITI webpages.
Associate’s Degree from a regionally accredited institution and two years of administrative office support or related experience providing a wide variety of secretarial, administrative office support and/or administrative coordination activities.
High School Diploma/GED and four years of administrative office support or related experience providing a wide variety of secretarial, administrative office support and/or administrative coordination activities.
A. Completed 60 credits towards Az General Education Curriculum (AGEC) or CIS degree and/or working towards a CIS degree and/or working towards a bachelor degree in the CIS field
B. Directly related work experience in CIS higher education administrative office support and documented work experience as a student support specialist
C. Experience using Microsoft Office, Adobe Acrobat, Google Workspace, graphic design software, and/or web-based software and applications such as Dynamic Forms, SIS, ERS, FMS, HCM, 25Live, Drupal, Tableau, DOD, Cranium Cafe, COM’s, & Canvas
D. Experience with budget, enrolling students, class schedule building as it relates to education
E. Effective written communication composing standard office communications such as email, letters and reports (cover letter and resume will be evaluated)
Special Working Conditions
This position will be located at the Downtown Center at 145 North Centennial Way, Mesa, AZ 85201
May be required to travel to Southern/Dobson campus if needed
May require prolonged periods of viewing a computer screen
May be required to work evening and weekend hours; summer work hours vary based on office and customer needs
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
- Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
- Indicate whether former or current employment is Full-Time or;
- Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
- Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
- Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on NavBar > Navigator > Self Service > Recruiting > Careers. Click on link for instructions on how to apply.
Applicants who are not currently working for any of the MCCCD locations should apply at https://www.maricopa.edu/about/careers.
If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at firstname.lastname@example.org prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time.
Posting Close Date
Apply on or before October 15, 2023 to be considered.
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.”
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
The Maricopa County Community College District is an EEO/AA institution.