Arizona State University
Academic Success
Advisor
School of Geog Sci & Urban Pln
Campus: Tempe
104226BR
Job Description
Driven by a strong purpose to impact the world in the fields of
geography, geographic information science, and urban planning, the School of Geographical Sciences and Urban Planning is a growing unit
within ASU. To serve our population of almost 900 students, around 70% of which are online, the undergraduate advising team is seeking an
enthusiastic and motivated full-time Academic Success Advisor to join us in providing the best student services! Under general supervision
of the Advising Manager, the Advisor primarily works with undergraduate students in the school’s five degree programs and four
minor/certificate programs. The position requires attention to detail, strong problem solving skills and the ability to work collaboratively
with academic partners across the university. A strong background and comfort level with technology is required as the position requirements
include using multiple technology-based platforms.
Salary Range
$46,000 – $48,000 per year; DOE
Close Date
13-September-2024
Essential Duties
- Provide 1:1 as well as group
academic advising to all undergraduate SGSUP programs to ensure ongoing successful progress to completion of degree programs. - Proactively monitors student academic performance; addresses, responds to, and works to resolve student concerns, questions, or
issues. - Work closely with students to identify all academic degree options including, but not limited to: degrees,
certificates/minors, tutoring, success coaches, career services, counseling, extracurricular activities, research, and
internships. - Perform administrative tasks related to student enrollment, registration, orientation, and degree
completion. - Participate in student recruitment, outreach, retention and engagement activities.
- Serve as college/department
liaison to current and prospective students, staff, and external groups on issues related SGSUP programs. - Maintain
comprehensive, detailed and accurate student records using university-wide systems. - Utilize PeopleSoft, DARS, Salesforce,
e-Advisor, E2E and other tools and technology to aid student success and excellent service. - Provide support and counsel to students
in selection of options best suited to student academic and personal resources; make appropriate campus referrals. - Communicate with
University partners including The College, units under The College, Registrar, Financial Aid, and SGSUP Graduate Advising. - Engage in professional development to remain current in the field.
- May participate in various unit, college and
university committees as appropriate. - Other duties as assigned.
Minimum
Qualifications
Bachelor’s degree AND one (1) year or more previous experience in one or more of the following:
advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in
demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from
which comparable knowledge, skills and abilities have been achieved.
Desired Qualifications
- Evidence of
a Master’s Degree in a related field AND one (1) year or more previous experience in one or more of the following: academic advising,
student recruitment/retention, related student services and/or teaching in an institution of higher education. - Demonstrated
knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies. - Experience working
with undergraduate students in higher education/college level academic advising. - Evidence of effective communication skills.
- Experience in being collaborative, having a positive outlook, and being flexible.
- Experience in using problem solving, critical
thinking,and time management skills; and having to rapidly adapt and effectively utilize new technology, practices and policies. - Experience using student information systems and other advising technology in support of student success and graduation (i.e.PeopleSoft,
DARs, Salesforce, AppXtender). - Experience in using Microsoft Office applications (i.e., Word, Excel,Access, PowerPoint, Outlook,
Teams) and Google Workspace (i.e.Docs, Sheets, Forms). - Experience providing student success services utilizing online platforms
(Zoom, Slack, text, email). - Demonstrated knowledge of ASU’s academic structure and organization; academic programs, colleges,
and departments university wide - Experience working in a fast paced and high-volume advising unit.
Working
Environment
- Activities are performed in an environmentally controlled office setting subject to extended periods of
sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform
work. - Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
- Regular activities require ability to
quickly change priorities, which may include and/or are subject to resolution of conflicts. - Visual acuity and manual dexterity
associated with daily use of desktop computer. - Works from general instructions on standard job duties and specific
directions/instructions on new assignments. - This position is eligible for hybrid work after a training period. Hybrid work is in
arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location, after Director approval.
This position is not fully remote.
Department Statement
SGSUP is an academic unit within the division
of Social Sciences in The College of Liberal Arts and Sciences (The College). SGSUP has a large research portfolio spanning a broad
range of sponsors. The College is the largest college at ASU and is organized in a divisional structure comprised of the
Humanities, Natural Sciences, and Social Sciences. The atmosphere is collegial, priorities are fluid and demands for assistance come
from many directions. This position provides an opportunity to exercise initiative, work with very diverse populations and enhance
leadership skills.
The College offers the greatest choice and diversity of studies of any school at Arizona State University,
the largest public university in the United States. In addition to top academic programs, award-winning faculty, and state-of-the-art
lab and research facilities. The College offers unique opportunities to explore a vast spectrum of academic disciplines – from
science and math to languages and philosophy – that few other colleges and universities can provide. The College has 90+ undergraduate
majors and 140+ graduate degrees housed in 23 interdisciplinary schools and departments. The College is redefining liberal arts and
sciences education for the 21st century.
ASU Statement
Arizona State University is a new model for
American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American
University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and
environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that
traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth
largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred
nations across the globe.
ASU is a tobacco-free university. For details visithttps://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
Arizona State University is a VEVRAA
Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or
any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety
Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and
resources. ASU’s Annual Security and Fire Safety Report is available online athttps://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf.You may request a hard copy of the report by contacting
the ASU PD at 480-965-3456.
Relocation Assistance – For information about schools, housing child resources, neighborhoods,
hospitals, community events, and taxes, visithttps://cfo.asu.edu/az-resources.
ASU conducts pre-employment screening which may include verification of
work history, academic credentials, licenses, and certifications.
Background Check Statement
ASU conducts
pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials,
licenses, and certifications. Employment is contingent upon successful passing of the background check.
Instructions to
Apply
Application deadline is 3:00PM Arizona time on the date indicated.
Please include all employment information in
month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.
Resume should clearly
illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.
ASU does not pay for
travel expenses associated with interviews, unless otherwise indicated.
Only electronic applications are accepted for this
position.
IMPORTANT NOTE:What is the meaning of “equivalent combination” in the minimum
qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year
Bachelor’s degree is equal to four years of experience.
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