Academic Operations Specialist – HigherEdJobs

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Position Summary

With general supervision, provide part-time faculty-related management processes, practices, and
collaboration for the National University (NU) centralized talent unit. Provide integrated strategic guidance and leadership to customers on
part-time faculty affairs to include training and development of adjunct faculty. Coordinate project management assignments and respond to
best practices in specific situations, as appropriate.   

Essential Functions:

  • Serves a subject matter
    expert to management and administration on issues related to part-time faculty selection, offers, contracts, compensation, timekeeping, and
    payroll.
  • Responsible for tracking and monitoring all university regulatory and instructional training requirements for part-time
    faculty to ensure qualified faculty are staffed.
  • Researches and analyzes enrollment metrics and patterns, provides insightful data
    analysis to determine instructional needs within university departments, as well as academic support operation staff. Anticipates future
    requirements based on analysis including making projections.
  • Creates and delivers scheduling and staffing reports, individual course
    load reports or Lead Adjunct Faculty and courses in need of instructors to management, to ensure strategic business decisions, including
    distributing course evaluation/assessment reports to Deans, Department Chairs and Lead Part-time Faculty.
  • Consults with leadership
    on the application of part-time faculty compensation issues within policy parameters, as well as training and
    development.
  • Researches, analyzes, and reports on complex issues involving faculty employment promotion, sabbatical leave and/or
    other leave; researches and assesses policies and conventions related to data integrity and reporting to streamline
    processes.
  • Collaborates with part-time faculty and administration ensuring aspects of part-time faculty-related human resources
    practices comply with established University policies, procedures, and guidelines, as well as Federal, State, and local laws. Updates course
    and instructor data into the Enterprise Resource Planning (ERP) software daily.
  • Partners with Talent Acquisition team to anticipate
    future instructional needs to secure relevant, qualified, and prepared part-time faculty pool.
  • Collaborates with part-time faculty
    to assure course resources such as space, instructional material, equipment, and other related resources are procured prior to
    classes.
  • Other duties as assigned.  

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

  • Bachelor’s degree in Human Resources Management,
    Educational Leadership, Organizational Leadership, or related field.
  • Minimum of 2-3 years of higher education experience
    required.
  • Knowledge of University policies and procedures.
  • Experience in an online learning environment required.

Competencies/Technical/Functional Skills:

  • Ability to sustain a collaborative work environment to ensure the best
    results for the team and University. Ability to reach out and ask for help or seek expertise of others when necessary.
     
  • Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others.
    Demonstrates the ability to be consistently open, honest, and candid when communicating with others. Outstanding written and oral
    communication skills.
  • Demonstrated ability to manage multiple projects simultaneously, excellent organizational skills with
    attention to details, good follow-up, and follow-through. Skilled in collecting, organizing, and presenting information in a relevant
    manner.
  • Drives towards achieving measurable and challenging goals to support organizational success. Demonstrates the ability to
    focus on achieving results consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision,
    mission, strategic goals, and objectives.
  • Working knowledge of talent acquisition methodologies including best practices and trends
    used to attract candidates within a higher education setting, preferred.
  • Strong interpersonal skills to build relationships and
    collaborate with key stakeholders. Ability to collaborate with a wide range of individuals in a diverse community making a positive
    impression.
  • Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook, and
    familiarity with Human Resources Information Systems e.g. PeopleSoft, ADP, SAP, Workday and Student Information Systems (SIS). Working
    knowledge of Applicant Tracking Systems and recruitment platforms.
  • Strong interpersonal skills and the ability to effectively
    communicate with a wide range of individuals in a diverse community and exercise discretion while sustaining confidentiality. Ability to
    communicate effectively orally and in writing.
  • Work independently and foster a cooperative spirit within a large and/or small team
    of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.

Travel: No Travel Required

 #LI-NK1

Candidate receiving offers will be offered a salary/pay rate commensurate with
experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be
offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on
state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of
the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For
full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

Compensation Range:

Hourly: $24.86 – $32.32

National University is committed to maintaining a high-quality, diverse
workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000
students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive
academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of
community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a
leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and
working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per
applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the
impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education,
and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care
status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other
legally protected group status.


National University is an Equal Opportunity Employer.

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