Academic Advisor – HigherEdJobs

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Academic Advisor

Southeastern Oklahoma State University’s Online and Distance Learning Department invites applications for
the position of Academic Advisor.


The Academic Advisor for the Online and Distance Advising
Center will work with new and current undergraduate and/or graduate students matriculating with the University in one of the online Academic
Partnerships’ programs. This position will work with students and faculty advisors to identify academic options, choose academic
strategies, and generally achieve academic success. This position acts as a student resource for academic information and decision-making
strategies, assisting students with advisement and enrollment and serving as a liaison for students to assist with questions regarding
financial aid, billing, and any aspect of the educational experience at Southeastern. This position will work with other campus
offices/departments including the Learning Center, Student Support Services, Career Management Center, Center for Instructional Design and
Technology, and Library to assist with academic support activities. This position reports to Director.



  • Communicates with prospective students regarding transfer evaluation,
    program acceptance, and graduation requirements.
  • Creates an individualized degree plan for each student and assures plan
    is on file/in Colleague Self-Service.
  • Identifies admissions and financial aid problems for new and current students and
    assists them with resolution of these problems.
  • Ensures students understand how to navigate Colleague Self-Service and
    Canvas online classroom.
  • For admitted students seeking to transfer credits, sends a copy of the student’s transcript(s),
    course description(s), and prior course syllabus/syllabi to the program coordinator/director for review and/or approval. Informs the
    students of the decision and memorializes all communication.
  • Ensures matriculated students receive information on
    program, steps in registration, and other support/student services.

Enrollment Services

  • Provides advising
    services for new and current students including assistance with planning and registration.
  • Memorializes all
    communication with students regarding enrollment, matriculation, and other enrollment-related activities.
  • Evaluates all
    assigned students’ progress toward degree completion each semester.
  • Develop and maintain tracking system for student
    advisees. Develop intervention strategies accordingly.
  • Collaborates with faculty to ensure degree plans and program
    guidelines/requirements materials are current.
  • Provides/assists departments with degree clearance documentation.
  • Each semester proactively communicates with all assigned students to support continued enrollment.

Concierge Services

  • Provides timely response to students requesting support.
  • Serves as
    a resource to students and an advocate in helping navigate University systems.
  • Provides basic, front-line Colleague
    financial aid and business services support to students.
  • Assists in reintegration steps for students to complete their
  • Works with departments including Learning Center, SSS, CIDT, and Library as well as faculty to assist with
    development and implementation of academic support activities for students.


  • Maintains and
    updates student contact and registration records and student completion report to the Center for Student Success, academic departments, and
  • Assists academic departments with expected enrollment reports.
  • Provides activity and
    completion reports to academic departments and administration as requested.


  • Works with Registrar and
    external partners to identify non-completers and establish reintegration plan.
  • Serves as department liaison for transfer
    evaluation and program acceptance.
  • Supports other professional advisors as needed.
  • Assists faculty
    with resolving course wait list issues.
  • Participates in divisional and departmental professional development training
  • Adjusts office hours in non-traditional times (past 5:00pm or on weekends) as needed to meet student demand
    during peak enrollment times.
  • Other duties as assigned by the Director.


1. Attendance and Dependability: The employee can be depended upon
to report to the assigned duty station at the scheduled time. Employee can be depended upon to complete work in a timely, accurate, and
thorough manner and is conscientious about assignments.

2. Communication and Contact: The employee communicates
effectively and professionally both verbally and in writing with superiors, colleagues, and individuals inside and outside of the

3. Relationships with Others: The employee works effectively and relates well with others including
superiors, colleagues, and individuals inside and outside the University. The employee exhibits a professional manner in dealing with others
and works to maintain constructive working environment.

4. Safety: Employee works safely, attends safety
training offered/required, and follows appropriate safety rules and regulations. In relation to level of NIMs training completed,
participates in incident management preparation and performs incident duties as assigned.


REQUIRED: Bachelor’s degree. Understanding of the needs of incoming students. Familiarity with
non-traditional students and online learning. Knowledge of University services including financial aid, degree completion activities, and
academic support programs. Excellent computer skills.

PREFERRED: 2-3 years’ experience working with college age and/or adult
students. Past experience in academic support/retention programs and high degree of familiarity with SE support systems.

Founded in
1909 as a teachers’ college, Southeastern Oklahoma State University continues the strong tradition of producing outstanding educators for
southeast Oklahoma and north Texas. Student enrollment is approximately 5,000 students and the campus is situated in rural Oklahoma. The
main campus is located in Durant, Oklahoma, which is 90 miles north of Dallas, Texas, and 150 miles southeast of Oklahoma City. The
community is close to Lake Texoma and the Choctaw Casino Resort. Southeastern Oklahoma State University continues to be among the nation’s
most affordable universities according to the U. S. News & World Report’s America’s Best colleges.

Salary will be commensurate with
qualifications and experience. The preferred start date is September 25, 2023. Review of applications will begin immediately and continue
until filled.

Southeastern offers a comprehensive benefits package including university paid health, vision, life insurance, long
term disability, retirement contributions to Oklahoma Teachers Retirement System, as well as a tuition waiver for employees and
spouse/dependents who wish to enroll at Southeastern. Southeastern offers 24 paid holidays per fiscal year and has a generous leave package
including annual/vacation leave, sick leave, personal leave, and birthday leave. In addition to the SE paid benefits, there are many
voluntary products available to employees such as 403(b), Health Savings Account, Flexible Spending Account, dental, short term disability,
dependent life insurance and a variety of ancillary benefits.

Employment is contingent upon the results of a national criminal and
sex offender background check. Candidates must be eligible to work in the United States. SE participates in E-Verify.

SE is an
AA/EEO employer committed to multicultural diversity.

SE is an AA/EEO employer committed to multicultural diversity.

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