Optus has announced a new AI assistant for its frontline staff, promising to make your next support call faster and more efficient. The new system, named Optus Expert AI, is designed to give human agents real-time intelligence to solve customer issues. Developed on Google Cloud’s platform, the tool essentially acts as a co-pilot for the […]

The post Optus rolls out ‘Expert AI’ to supercharge its customer service team appeared first on techAU.

​Optus has announced a new AI assistant for its frontline staff, promising to make your next support call faster and more efficient. The new system, named Optus Expert AI, is designed to give human agents real-time intelligence to solve customer issues. Developed on Google Cloud’s platform, the tool essentially acts as a co-pilot for the
The post Optus rolls out ‘Expert AI’ to supercharge its customer service team appeared first on techAU.

Elgato’s got a new 4K webcam. The Facecam is professional-grade webcam, that delivers true 4K60 video, offering DSLR-like controls, and a groundbreaking lens filter system. Slotting in between the Facecam and Facecam Pro, the Facecam 4K is targeted at streamers, work from home professionals and anyone wanting to elevate their video presence without a Hollywood […]

The post Elgato’s got a new 4K Facecam to bring pro-level video to your desk appeared first on techAU.

​Elgato’s got a new 4K webcam. The Facecam is professional-grade webcam, that delivers true 4K60 video, offering DSLR-like controls, and a groundbreaking lens filter system. Slotting in between the Facecam and Facecam Pro, the Facecam 4K is targeted at streamers, work from home professionals and anyone wanting to elevate their video presence without a Hollywood
The post Elgato’s got a new 4K Facecam to bring pro-level video to your desk appeared first on techAU.